Managing Email Deliverability Settings through cPanel Print

  • Updated on 14-May-2024
  • Managing Email Deliverability through cPanel, Email Deliverability, spf record, dkim record
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Managing Email Deliverability Settings through cPanel hosting

What is Email Deliverability in cPanel?

Email deliverability refers to the ability of emails to reach recipients' inboxes successfully. In cPanel, email deliverability involves configuring DNS records to ensure emails are authenticated and not marked as spam. Ensuring your emails reach your recipients' inboxes and not their spam folders is crucial for effective communication. This guide walks you through managing email deliverability using cPanel, focusing on critical aspects like SPF, DKIM, and PTR records.


  • Higher Open Rates: Properly delivered emails are more likely to be opened.
  • Improved Reputation: Consistent delivery maintains a good sender reputation.
  • Effective Communication: Ensures crucial emails reach the intended recipients.

Steps for improving email deliverability:

Step 1: Log into cPanel

  • Accessing Your Account: Navigate to your cPanel login page using your web browser. Input your username and password to sign in. If it's not a direct login, access cPanel through your hosting provider’s dashboard or account management portal.

Step 2: Navigate to Email Deliverability

  • Locating the Email Section: In cPanel, scroll or search for the “Email” section.
  • Selecting Email Deliverability: Click on the “Email Deliverability” icon to manage and troubleshoot DNS records related to your email services.

Step 3: Review Domains and Records

  • Listing Domains: You will see all your domains and subdomains listed in the Email Deliverability interface.
  • Checking Status: Check the status of DNS records like SPF and DKIM next to each domain. Any issues requiring attention will be highlighted.
Info! This feature helps ensure that your emails are recognized as legitimate and not spam by aligning with best practices for DNS configurations.

Step 4: Repair or Manage Records

  • Repair:
    • Automatic Fixes: If issues are detected with DNS records, use the “Repair” button to let cPanel automatically correct them. Note: This only works if DNS records are managed by cPanel.
  • Manage:
    • Manual Configuration: For more control, manually adjust SPF, DKIM, and PTR records in the “Manage” section.
    • Customize SPF and DKIM Records: Customize these records to define which servers can send emails on your domain’s behalf and to authenticate emails, ensuring they haven't been altered in transit.
Warning! If DNS is managed externally, you must update records manually at your DNS host.

Step 5: Regular Monitoring and Adjustments

  • Monitor DNS Records: Keep an eye on your DNS configurations through the cPanel interface to ensure ongoing compliance and validity.
  • Update as Necessary: Adjust your DNS settings as your email practices or infrastructure evolve to maintain optimal deliverability.

Tips for Ensuring High Email Deliverability:

Authenticate Your Emails

  • Implement SPF, DKIM, and DMARC: These are crucial for ensuring your emails are delivered successfully and not marked as spam.

Maintain a Clean Email List

  • Regular Cleaning: Periodically remove outdated or unresponsive email addresses to maintain a healthy sender reputation.

Monitor Sender Reputation

  • Reputation Management: Leverage tools to monitor and maintain your domain’s reputation across email platforms.

Avoid Spam Triggers

  • Content Optimization: Craft your emails to avoid elements that are commonly flagged by spam filters.

Engage Your Audience

  • Quality Content: Send engaging and relevant content to keep your open and click-through rates high, which positively affects your reputation.


Proper management of email deliverability through cPanel is essential for ensuring your communication reaches its intended audience. Regular updates and monitoring of SPF, DKIM, and PTR records, along with adherence to email best practices, will significantly boost your email effectiveness.

For detailed guidance on SPF and DKIM configurations, visit the official cPanel documentation or check our related articles on setting up email accounts and email configurations.

If you encounter any issues, please open a support ticket here or initiate a LiveChat session using the icon located at the bottom right of the screen.

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