• Updated on 25-Jun-2024
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How Quickly and Easy to Fix the DNS_PROBE_FINISHED_NXDOMAIN Error

The DNS_PROBE_FINISHED_NXDOMAIN error occurs when your browser cannot find the IP address for a website due to DNS (Domain Name System) configuration issues or non-existent domain names. Here is a comprehensive guide to troubleshoot and resolve this common issue.



  1. Incorrect DNS Settings: Misconfigured DNS server settings.
  2. Expired Domain: Domain name that has expired or is not registered.
  3. Network Connectivity Issues: Problems with your internet connection.
  4. Firewall or Antivirus Restrictions: Security software blocking access.
  5. Browser Cache Issues: Cached data causing conflicts.
  6. Typo in URL: Incorrectly typed domain name.
  7. Third-Party Tools: VPNs or proxy settings interfering with connections.

Step-by-Step Troubleshooting Guide:

1. Check Internet Connection

  • Ensure your device is connected to the internet.
  • Restart your modem and router to refresh the connection.

2. Clear DNS Cache

Clearing the DNS cache can resolve conflicts with outdated DNS records.

  • Windows:

    1. Open Command Prompt as an administrator.
    2. Type 'ipconfig /flushdns' and press Enter.
  • Mac:

    1. Open Terminal.
    2. Type 'sudo killall -HUP mDNSResponder' and press Enter.
Success! Clearing the DNS cache often resolves the DNS_PROBE_FINISHED_NXDOMAIN error.

3. Release and Renew IP Address

Refreshing your IP address can help resolve DNS issues.

  • Windows:

    1. Open Command Prompt as an administrator.
    2. Type 'ipconfig /release' and press Enter.
    3. Type 'ipconfig /renew' and press Enter.
  • Mac:

    1. Open Terminal.
    2. Type 'sudo ifconfig en0 down' and press Enter.
    3. Type 'sudo ifconfig en0 up' and press Enter.

4. Change DNS Server

Switch to a more reliable DNS server like Google DNS or Cloudflare.

  • Google DNS:

    • Primary:
    • Secondary:
  • Cloudflare:

    • Primary:
    • Secondary:
  • Windows:

    1. Go to Control Panel > Network and Sharing Center.
    2. Click on your network connection.
    3. Select Properties.
    4. Double-click on Internet Protocol Version 4 (TCP/IPv4).
    5. Select "Use the following DNS server addresses" and enter the preferred and alternate DNS addresses.
    6. Click OK.
  • Mac:

    1. Go to System Preferences > Network.
    2. Select your network connection and click Advanced.
    3. Go to the DNS tab.
    4. Click the + button and enter the new DNS addresses.
    5. Click OK and Apply.

5. Check the Hosts File

Ensure there are no incorrect entries in the hosts file.

  • Windows:

    1. Navigate to 'C:\Windows\System32\drivers\etc'.
    2. Open the hosts file with a text editor.
    3. Ensure there are no incorrect entries related to the website you are trying to access.
  • Mac:

    1. Open Terminal.
    2. Type 'sudo nano /etc/hosts' and press Enter.
    3. Verify the entries and make sure there are no incorrect mappings.

6. Disable VPN and Antivirus Temporarily

  • Disable any VPN or proxy settings that might be interfering with the connection.
  • Temporarily disable your antivirus or firewall and check if the issue resolves.
Warning! Disabling your antivirus or VPN might leave your system vulnerable. Ensure you re-enable them after troubleshooting.

7. Reset Chrome Flags

Resetting Chrome flags can help if experimental features are causing issues.

  • Open Chrome and type 'chrome://flags/' in the address bar.
  • Click "Reset all to default."

8. Clear Browser Cache and Cookies

Clearing your browser's cache and cookies can resolve conflicts caused by old data.

  • Open your browser settings.
  • Find the option to clear browsing data.
  • Select cache and cookies, then click Clear Data.

Additional Tips:

  • Update Network Drivers: Ensure your network drivers are up to date.
  • Restart DNS Client Service: Restart the DNS client service on your computer.
    • Windows: Open Command Prompt as an administrator, type 'net stop dnscache' and press Enter, then type 'net start dnscache' and press Enter.
  • Contact ISP: If the issue persists, contact your Internet Service Provider for further assistance.

By following these steps, you should be able to resolve the DNS_PROBE_FINISHED_NXDOMAIN error and restore your browsing experience.

If you encounter any issues, please open a support ticket or a LiveChat session using the icon located at the bottom right of the screen.

For more detailed guides on related topics, check out these articles:

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