Fixing ERROR LOADING DATAChild Failed to Make LIVEAPI Connection to cPanel Print

  • Updated on 27-Jun-2024
  • ERROR LOADING DATAChild Failed to Make LIVEAPI Connection to cPa, disk usage, cpanel, wordpress login, softaculous
  • 30

Troubleshooting "ERROR LOADING DATAChild Failed to Make LIVEAPI Connection to cPanel"

Problem Description

When trying to access WordPress Manager via Softaculous in cPanel, you might encounter the error message: "ERROR LOADING DATAChild failed to make LIVEAPI connection to cPanel." This error can hinder your ability to manage WordPress installations effectively.ERROR LOADING DATAChild Failed to Make LIVEAPI Connection to cPanel

Common Cause: Disk Space Issues

Info! This issue is often linked to inadequate disk space in your cPanel account, which disrupts normal application functions.

Steps to Resolve Disk Space Issues

1. Log into cPanel:
- Access your account by entering your credentials on the cPanel login page.

2. Verify Disk Usage:
- Go to Statistics > Disk Usage to view your current usage and remaining space. If your disk is full, you'll need to manage your space.cpanel disk usage

3. Manage Disk Space:
- In the Disk Usage section, use the "Sort by Directories" feature to identify large folders.click on disk usage radio button under the sort directories by
- Delete unnecessary files or folders, ensuring not to remove anything critical to your website’s functionality.

4. Consider an Upgrade:
- If space management isn't enough, it may be time to upgrade your hosting package for additional disk space.contact suppor for package upgrade

Additional Troubleshooting Steps


- Check Server Health: Server issues can affect connectivity. Check your server's health or ask your hosting provider to perform a check.
- Review cPanel Error Logs: Look for related error messages in cPanel’s error logs to pinpoint other potential issues.

Support


If these steps don’t resolve your issue or if you require further assistance, our support team is ready to help. Please open a support ticket here or initiate a LiveChat for immediate assistance.

Success! Properly managing your disk space can effectively resolve this issue and restore your access to WordPress Manager via Softaculous.

This guide aims to assist users in quickly diagnosing and fixing the common disk space issue associated with the "ERROR LOADING DATAChild failed to make LIVEAPI connection to cPanel" error.


Was this answer helpful?

« Back