The primary email address of the account (Client Area) should be kept up to date, because this is where we will send messages about your account. For security reasons, the…
How do I downgrade my hosting account?
You may downgrade anytime; there is no contract to keep you in your plan. However we require you to move your own data during a downgrade. Note 1: No refund…
How do I get 30-day money back refund
We are sorry to see you go. If there is anything we can do to keep you as our customer, please contact us. To get a refund for your account,…
How do I upgrade my account?
We do support upgrade to any of the higher packages anytime during that billing cycle. So for example if you purchased Hosting Plan I in January and would like to…
How to request cancellation of your hosting service account
We are sorry to see you go. If there is anything we can do to keep you as our customer, please contact us. To cancel your hosting account: 1. Login…
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